Terms & conditions

Terms and Conditions for The Pilates Room.
Welcome to The Pilates Room. By enrolling in our classes, you agree to the following terms and conditions. Please read them carefully before participating. 1. General - These terms and conditions apply to all classes, workshops, and services offered by ‘The Pilates Room”
The Pilates Room reserves the right to update or modify these terms at any time. Changes will be communicated via email or The Pilates Room website. 2. Registration and Payment - All participants must register for classes through our online booking system, email or at the studio. - Payment must be made in full at the time of booking to secure your spot. - Prices for classes, packages, and memberships are subject to change without prior notice. 3. Cancellation and Refund Policy - Cancellations must be made at least 24 hours before the scheduled class to avoid being charged. - Late cancellations or no-shows will result in the full class fee being charged. - Refunds are not provided for unused classes or memberships, but transfers may be considered at The Pilates Room discretion. 4. Health and Safety - Participants are responsible for ensuring they are physically fit to participate in Pilates classes. A medical/enrolment form must be completed prior to joining a class/session. Please consult a healthcare professional if you are unsure. - You must inform the instructor of any injuries, medical conditions, or limitations before the class begins. Please do not attend class if you are unwell.- You are responsible for ensuring that you are fit and able to participate in the class. If you have any medical conditions, injuries, or concerns, you must consult a medical professional before attending. - Proper attire, including grip socks or bare foot is required for safety - The studio reserves the right to refuse entry to any client deemed unfit to participate for safety reasons. 5. Class Etiquette - Arrive at least 5 minutes before the class start time. Late arrivals may not be permitted to join the session. Kindly wait outside if a class is in progress.- Wear appropriate clothing and non-slip socks for safety and comfort. Equipment is to please be wiped down with the disinfectant provided after use. - Mobile phones must be silenced or turned off during class. 6. Membership and Packages - Memberships and class packages are non-transferable and must be used within the specified validity period. - Extensions or freezes on memberships may be granted in exceptional circumstances, such as medical conditions, with appropriate documentation. 7. Personal Belongings - The Pilates Room is not responsible for lost, stolen, or damaged personal items. Please keep your belongings secure.

The Pilates Room Rights - The Pilates Room reserves the right to refuse service to anyone who fails to comply with these terms or behaves inappropriately towards staff or other participants. - Classes are subject to change or cancellation due to unforeseen circumstances. Participants will be notified promptly in such cases, and will be offered to transfer the cancelled booking to another date/time or a refund if The Studio has cancelled the class. 10. Liability Waiver - By signing up for and participating in classes atThe Pilates Room, you acknowledge and accept that physical exercise carries inherent risks. - You agree to participate in classes at your own risk and assume full responsibility for any injuries, damages, or health conditions that may occur. - The Pilates Room, its instructors, and staff shall not be liable for any injuries, loss, or damage to personal property occurring within the premises or as a result of participating in any class. - You release and discharge The Pilates Room and its instructors from any claims, liabilities, demands, or legal actions arising from your participation. For any questions or concerns, please contact us at vanessa@pilatesroom.uk

Please do not come to class if you are unwell